FAQ

Can I return the goods I ordered?

You can return the goods you ordered within 7 days from the date of receipt of the full amount (after deducting shipping fees and consideration from the value of the product) Please note that from the terms of the return policy.

How can I contact customer service?

You can communicate with us via WhatsApp by clicking here

 00966539390049 

 Or via email   

ecom@florina.sa

Any inquiry will be answered within 24 hours

Is it safe to shop at Florina's store?

Yes, we at Florina store are subject to the highest standards of security on the Internet in all respects, as we practice this activity with a license from the concerned authorities

Commercial Registration Number : 4650022068

Authentication number for Saudi Business Center : 000100263

Tax Registration Number : 311345004500003

How long does it take for the shipment to arrive at the customer?

3 to 7 working days/p>

How can I submit a refund request?

You can raise a return request via WhatsApp by clickinghere

 00966539390049 

Within 7 days of receiving the order, provided that the product is in its original condition and not used

you didn't find the answer to your question?

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